Shipping policy

Shipping Policy

Thank you for shopping with Ixora Life.

Where We Ship

At this time, we ship to customers in the United States only.

Processing Time

Most orders are processed within 2–5 business days. Processing times may vary during busy periods, holidays, product launches, or due to supplier/carrier delays.

Shipping Time

After your order has been processed and shipped, standard delivery typically takes 5–10 business days depending on your location and the shipping carrier.

Shipping times are estimates and are not guaranteed.

Shipping Cost

We offer free US shipping on orders over $65.

Orders under $65 may have a standard shipping rate shown at checkout.

Order Tracking

Once your order ships, you will receive a tracking number by email. Please allow time for the tracking information to update after it is created.

Incorrect Shipping Address

Please make sure your shipping address is correct before placing your order.

If you need to change your shipping address, contact us as soon as possible. If the order has already been processed or shipped, we may not be able to update the address.

Lost or Delayed Packages

Once an order is handed to the shipping carrier, delivery delays may occur due to weather, carrier issues, incorrect addresses, or other circumstances outside our control.

If your package appears delayed or missing, please contact us with your order number and tracking information so we can help review the issue.